WISE CERTIFICATE PROGRAMS 

WISE is a non-profit membership organization comprised of businesspeople and professionals in many fields who recognize that the management and administrative principles developed by L. Ron Hubbard have a broad application to improve any group.  Hubbard College of Administration provides certificate programs and other educational services to WISE members and the public.

Consultant Training and Certificates

WISE licenses individuals who want to use the management and administrative technology developed by L. Ron Hubbard in consulting activities. WISE requires that such consultants be trained and certified.  Hubbard College of Administration provides this training and certification.  The four levels of training and certification are described in this section.

Administrative Management Consultant /Executive

The program, nature and level of occupation for which training is provided, as defined by Standard Occupational Classification (SOC) code, is as follows:

SOC CODE: 11-3011.00 Administrative Services Managers

Sample of reported job titles: Administrative Coordinator, Administrative Director, Administrative Manager, Administrative Officer, Administrative Specialist, Administrator, Business Administrator, Business Manager, Facilities Manager, Office Manager

Program Description and Objectives

The purpose of the Administrative Management Consultant program is to provide entrepreneurs and business owners with essential administrative tools to manage and expand their business in any economic situation. The program provides the skills to be your own consultant and take the business to the next level of expansion.  The goal is to provide freedom for the executive or business owner to pursue other dreams and goals. The program also trains students who aspire to become Management Consultants by providing them with the tools and skills necessary to be able to analyze any business and come up with effective solutions to handle any situation good or bad. They are trained to effectively analyze what is working and strengthen these points while discovering what is causing problems and implement programs to handle or revert the decline.  They become valuable troubleshooters that can improve business situations.

By the end of this certificate program, graduates will be able to:

• Communicate effectively in a business consulting environment.
• Demonstrate and implement business ethics in your role as a consultant
• Describe executive functions within an organization
• Write effective business correspondence
• Manage by Statistics
• Develop effective Strategic Planning for Organizational Goals
• Compare and contrast various organizational designs resulting in effective organization flow
• Demonstrate the skills, attitudes, and knowledge appropriate for the efficient and effective operation of both businesses and nonprofit organizations during the final externship resulting in case studies that the students use as part of their work portfolio.

Program Outline

Course Descriptions 

GE190 Basic Study Manual with Trainer Check Sheet 1.0 Credit

Prerequisite: None                                                                                

This course teaches the student basic information and skills on how to learn and how to apply what he has studied in life. This practical knowledge on how to study can be used by adults, college or high school students, teachers, parents and trainers in industry.

GE120 Master of Communication 1 1.0 Credit

Prerequisite: None

In any workplace, excellent communication and relations among employees are key; they

are the oil that lubricates the workflows and allows for coordination. Without excellent communication, lines jam and efficiency drop. This course teaches the basics of human relations. It integrates the basics of communication and understanding of human behavior in a workplace and provides the student with the tools necessary to be able to get along with others without conflicts and upsets.

GE150 Master of Communication II 1.0 Credit

Prerequisite: Master of Communication I

 The inability to communicate can destroy a career, a business relationship, or a sale.  The greater a person’s ability to communicate, the greater his potential for success.  The ability to professionally handle communication plays no small role in the demonstration of competence.  The ability to communicate can be learned and developed.  This course teaches the student to be able to communicate without tension or nervousness, how to get ideas across clearly and distinctly and how to guide and control communication in business or any situation.  This course includes a series of eighteen practical drills on the fundamentals of successful communication.

MAN250 Master of Communication III

 Prerequisite: Master of Communication II                                                        1.0 Credit

An executive or an administrator must be someone who can get things done through others. Getting compliance with administrative actions or orders can be frustrating due to the barriers and procrastination of others. This course contains 22 practical drills that teach the student how to get others to get things done and how to get compliance.

CBI Company Basics I 1.0 Credit

Prerequisite: Basic Study Manual
How to Achieve Effective Learning

This course teaches the primary functions of any organization, the basic laws of organization and administration, and how to design and set up an organization so that it runs effectively.  It also covers how to recognize and handle areas of inefficiency which waste manhours and income in an organization.  It also addresses areas of written communication, interoffice communication systems, delegation skills, and other ways to increase efficiency.

CBII Company Basics II 2.0 Credits

Prerequisite: Company Basics I

This course covers the theory of organizations, organization design, policy, how to improve the image of an organization, promotional actions of organizations, how to increase efficiency, business ethics, systems of rewards and penalties, organizational conditions, management by statistics, how to set targets and quotas, and basic planning skills.

ET1 Executive Tools 1.0 Credit

Prerequisite: Company Basics II

This course teaches the basic tools of management and how to use them.  It includes information and practical drills on goal setting, the relationship of targets to production, plans, programs, projects, how to write orders, how to get compliance to orders, the different types of positions in an organization, personnel training and enhancement, personnel correction, communications systems, how to use statistics and graphs, how to handle personnel, file systems of organizations, and the use of logic in management decision making.

INTC0 Administrative Management Consultant Final Externship 2.0 Credits

Prerequisite: Completion of all other courses in the Administrative Management Consultant/Executive Program   

This faculty supervised final externship requires the student to apply the knowledge and skills learned on the program to help business and organizational clients.  The arrangements for the final externship are worked out on an individual basis with each student.  

Public Relations and Marketing Consultant/Executive

The program, nature and level of occupation for which training is provided, as defined by Standard Occupational Classification (SOC) code, is as follows:

SOC CODE: 27-3031.00 Public Relations Specialists

Sample of reported job titles: Account Executive, Communications Director, Communications Specialist, Corporate Communications Specialist, Media Relations Specialist, Public Affairs Specialist, Public Information Officer, Public Information Specialist, Public Relations Coordinator, Public Relations Specialist (PR Specialist)

Program Description and Objectives

This program is designed for people who have completed the Administrative Management Consultant Program and wish to acquire further knowledge and skills as a consultant.

This program covers the subject of organization, the functions of organizations, how to design the structure and flows of organizations, the planning process, how to write plans and programs, and marketing, public relations and sales functions.  The program culminates in a final faculty supervised final externship in which the student summarizes the knowledge and skills learned by applying them to help business or organizational clients.

By the end of this certificate program, graduates will be able to:

• Design organizational structures and business flowcharts
• Identify the steps in the business planning process
• Write effective business plans and programs
• Research a target market
• Conduct marketing and public relation surveys
• Develop Public Relations Campaigns
• Create Marketing Programs
• Describe the role of public relations as a component of a business’s marketing strategies
• Demonstrate the skills, attitudes, and knowledge appropriate for the efficient and effective operation of both businesses and nonprofit organizations during the final externship resulting in case studies that the students use as part of their work portfolio.

Program Outline

Course Descriptions

GE160 How to Evaluate and Predict Human Behavior 2.0 Credits

 Prerequisite: How to Achieve Effective Learning

This course provides tools to help the student understand people and their behavior and to predict what they are likely to do on and off the job. It teaches how to observe, evaluate, and predict human behavior.

 FP201 Financial Planning  2.0 Credits

This course covers how to manage financial resources to increase cash flow and solvency, build reserves, and correctly allocate financial resources for increased organizational production.

PR150 The Basics of Survey Technology 1.0 Credits

Prerequisite: How to Achieve Effective Learning

Surveys are the tools by which one finds out what customers and potential customers think and feel. Surveys give information that is vital to effective marketing, promotion and public relations activities, and campaigns. This course teaches the basics of using surveys for marketing and public relations.

PR200 Public Relations Fundamentals 2.0 Credits

Prerequisite: How to Evaluate and Predict Human Behavior

Marketing and Public Relations Surveys

Good public relations are vital to the expansion of any business or organization. This course teaches the basic duties and purposes of the public relations professional, the elements of public relations, and the basic tools of public relations.

MAR100 Marketing Management 2.0 Credits

Prerequisite: Marketing and Public Relations Surveys

Marketing is an important function in any business. This course teaches the basic elements and tools of marketing and ways to plan marketing strategy and devise marketing and promotional campaigns.

SA150 How to Create Want for Your Products Through Effective  2.0 Credits

Sales Techniques.  Prerequisite: Master of Communication II

The purpose of this course is to train a student to understand the concepts and principles of management by statistics to run a company based on quotas, targets, production and statistics.

INTC1 Public Relations and Marketing Management Consultant Final Externship Prerequisite: Completion of all courses in the Public Relations and Marketing Consultant/Executive   

2.0 Credits

This faculty supervised final externship requires the student to apply the skills and knowledge learned on the program to help organizational or business clients.  The arrangements for the final externship are worked out on an individual basis with each student.  

Strategic Management Consultant/Executive

The program, nature and level of occupation for which training is provided, as defined by Standard Occupational Classification (SOC) code, is as follows:

SOC CODE: 15-1199.08 – Business Intelligence Analysts

Sample of reported job titles: Business Intelligence Analyst; Business Intelligence Manager;

Commercial Intelligence Manager; Competitive Intelligence Analyst; Consultant, Strategic Business and Technology Intelligence; Director of Enterprise Strategy; Director of Market Intelligence; Director, Global Intelligence; Intelligence Analyst; Manager, Market Intelligence

Program Description and Objectives

This program is designed for those who have attained the Public Relations and Marketing Consultant Certificate program, and who wish to gain new knowledge and skills. 

This program covers the functions of quality control, certification of the quality and validity of products and services, personnel enhancement functions, organizational correction functions, establishment functions of an organization, how to help employees learn and become more productive in their jobs, executive and management functions, and how to debug any area of an organization that is not functioning properly.  The course culminates in a faculty supervised final externship in which the student combines all the knowledge and skills learned to help business or organizational clients. 

By the end of this certificate program, graduates will be able to:

• Describe the basic laws of organization and administration
• QC Production flow
• Troubleshoot slow or stuck production lines
• Define quality control functions within an organization
• Write effective business plans and programs
• Demonstrate the activities required to be a successful executive director within an organization
• Evaluate an organization and create an improvement plan
• Demonstrate the skills, attitudes, and knowledge appropriate for the efficient and effective operation of both businesses and nonprofit organizations during the final externship resulting in case studies that the students use as part of their work portfolio.

Program Outline

Course Descriptions

ORG100 Basic Organization 2.0 Credits

Prerequisite: How to Achieve Effective Learning

This course teaches the primary functions of any organization, the basic laws of organization and administration, and methods of designing and setting up an organization so that it runs effectively. It trains a student to understand the causes of wasting resources, inefficiency and unnecessary extra work made by others and how to create an efficient, productive and upset-free work environment using the concepts and principles of basic organization to increase efficiency and productivity in a business or company.

PROG150 How to Make Planning Become an Actuality 1.0 Credits

Prerequisite: How to Achieve Effective Learning

Planning is working out how one is going to accomplish set objectives.  A properly written plan is a road map to success.  This course teaches the student workable techniques for formulating plans and programs.  It teaches how to get programs carried out and moving to achieve business or organizational goals and objectives.   The elements of successful plans and programs are defined and taught.

GE110 How to Achieve Effective Learning

 Prerequisite: Master of Communication 1 3.0 Credits

Employees too often come to the business world unprepared and untrained. They also come with poor learning skills, as they have never been taught how to study, how to learn, and how to apply what they have learned. This course teaches the student how to transcend the barriers to study and address the phenomena of misunderstood words. With this information, the student will be able not only to grasp fully what he or she is studying, but also to apply the material proficiently in work and in life.

MH100 Quality Control Mini Hat 1.0 Credits

 Prerequisite: How to Achieve Effective Learning

This course is designed to teach the student the basic knowledge and skills required to properly carry out the Quality Control functions of a business or organization.  It covers the importance of documenting correct procedures and methods of operation, establishing a full library of documented procedures and methods of operation, how to keep organizational knowledge from going out of use or becoming lost, how to certify the validity and quality of organizational products and services, how to correct personnel who make mistakes or are nonproductive in their jobs, and how to correct an organization so that it functions more effectively.

MH300 Executive Director Mini Hat 2.0 Credits

 Prerequisite: How to Achieve Effective Learning

This course is designed to teach the newly posted Executive Director the basic purposes, duties and skills needed so that he can immediately function on his or her new post.  This course covers a model hat for an executive, what an executive director is supposed to accomplish, how to get others to get their jobs done, how to debug targets or projects that are stalled and not moving forward, how to do executive inspections, how to write programs, how to delegate responsibility, how to write orders and get compliance with orders.

PDB100 Hubbard Professional Product Debug Course 3.0 Credits

Prerequisite: How to Achieve Effective Learning

This course covers how to do a proper inspection of an organization, analysis of organizations, product debug technology, product debug checklist, targets and production, how to find and replace false data, handling misunderstood words, financial planning tips, staff training programs, personnel program pitfalls, how to bring order to confused areas, business ethics, how to write targets, and how to organize a company and get it to function.

INTC2 Consultant Level II Final Externship  2.0 Credits

Prerequisite: Consultant Level II Theory Courses    

This faculty supervised final externship requires the student to apply the knowledge and skills learned on the program to help business or organizational clients.  The specific arrangements for the final externship are worked out on an individual basis with each student.

Senior Management Consultant/Executive

The program, nature and level of occupation for which training is provided, as defined by Standard Occupational Classification (SOC) code, is as follows:

SOC CODE: 11-1021.00 General and Operations Managers

Sample of reported job titles: Business Manager, Facilities Manager, Facility Manager, General Manager (GM), Operations Director, Operations Manager, Plant Manager, Plant Superintendent, Production Manager, Store Manager

Program Description and Objectives

This course is designed for people who have completed the Strategy Management Consultant Program and who want to gain further knowledge and skills.

This program covers the knowledge and skills required to be able to determine the real causes for any non-optimum business or organizational situations and to be able to write programs that when executed will handle the situation and result in an improved business or organizational condition.  The program also requires the student to do a full write-up of the “hat” of the consultant including the purpose, procedures, all applicable materials, flow charts, results to be produced, and statistics to be kept.  A final faculty supervised final externship requires the student to apply all the knowledge and skills learned to help business or organizational clients.

By the end of this certificate program, graduates will be able to:

• Describe typical causes for any non-optimum business or organizational situations
• Write custom plans and programs to address non-optimum business situations
• Develop a full write-up of the “hat” of the consultant including the purpose, procedures, all applicable materials, flow charts, results to be produced, and statistics to be kept
• Demonstrate the skills, attitudes, and knowledge appropriate for the efficient and effective operation of both businesses and nonprofit organizations during the final externship resulting in case studies that the students use as part of their work portfolio.

Program Outline

Course Descriptions

MH200 Establishment Officer Mini Hat 2.0 Credits

Prerequisite: How to Achieve Effective Learning

This course is designed to teach the student the basic knowledge and skills required to properly organize a business or organization including administrative and communication systems, scheduling of organizational activities, organizational structure and functions, the number and job categories of staff and employees needed, and how to help the staff and employees learn to function better on their jobs.

CON300 Consultant A to I Full Hat 1.0 Credit

Prerequisite: How to Achieve Effective Learning

The course requires the student to do a full write-up of the “hat” of the consultant including the purpose, procedures, all applicable materials, flow charts, results to be produced, administrative functions and the means of measuring outcomes and success.

DSE100 Elementary Data Series Evaluator 6.0 Credits

Prerequisite: How to Achieve Effective Learning

This course teaches the student to be able to gather pertinent data, correctly analyze and evaluate the data with logic, and based upon this evaluation of data to determine solutions that will then improve the condition of the organization.  The course covers how to do correct investigations and data gathering, how to do a statistical analysis of an organization, how to do evaluations based on logic which produce the correct reasons for organizational situations.  This course also contains many practical drills that require the student to apply the data contained in each section as he moves through the course.  A final practical exercise requires the student to do a full and proper written evaluation of a business or organization.

INTC3 Senior Management Consultant Final Externship 2.0 Credits

Prerequisite: All Strategic Management Consultant/Executive Courses

This faculty supervised final externship requires the student to apply the knowledge and skills learned on this program to help business or organizational clients. Arrangements for the final externship are worked out on an individual basis with each student.

COURSE DESCRIPTIONS

GE100 Basic Study Manual

Prerequisite: None 45 Hours

This course teaches the student basic information and skills for learning and applying what he or she has studied in life. This practical knowledge on how to study can be used by adults, college or high school students, teachers, parents, and trainers in industry.

GE110 How to Achieve Effective Learning

Prerequisite: None 180 Hours

Employees too often come to the business world unprepared and untrained. They also come with poor learning skills, as they have never been taught how to study, how to learn, and how to apply what they have learned. This course teaches the student how to transcend the barriers to study and address the phenomena of misunderstood words. With this information, the student will be able not only to grasp fully what he or she is studying, but also to apply the material proficiently in work and in life.

GE120 Master of Communication I

Prerequisite: None 45 Hours

In any workplace, excellent communication and relations among employees are key; they
are the oil that lubricates the workings and allows for coordination. Without excellent communication, lines jam and production slow. This course teaches the basics of human relations.

GE120A Master of Communication I Externship

Prerequisite: Master of Communication I 25 Hours

This faculty-supervised externship requires the student to apply what he or has learned in the Master of Communication I course while functioning in a real workplace environment.